Extensive Online Documentation in Cloud Website Hosting
If you have purchased your first cloud website hosting package from our company or have migrated your website over to us, you’ll get familiar with our platform and our custom-built Hepsia Control Panel very quickly as we have prepared a thorough knowledge base where you can find all the information that you will ever need – both general info with regard to the service as a whole and more specific info about the different functions that you can use and the challenges that you might encounter. The articles themselves are available in 2 places. The whole article list can be accessed through the Control Panel’s Help section. You can find relevant articles about the different features in every Control Panel section too. You can learn how to do pretty much everything, from enabling an .htaccess file to administering a mailing list, and all the articles feature exhaustive guidelines, so you’ll never become puzzled on account of an ambiguous text. Certainly, if you come across a more specific obstacle and you do not find a solution in our knowledge base, you can get in touch with our technical support staff representatives 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers, will allow you to access the in-depth online help documentation that we’ve prepared for you. The articles offer general information about our hosting services, educative guides about the separate functions that you can access, as well as troubleshooting instructions that can help you recover common problems that you could encounter. The topics that we’ve covered encompass virtually everything, from easy things such as how to host a new domain name in your account, to more intricate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right-hand side of the page that you’re on, whereas the complete article list is accessible through the all-encompassing Help section.