Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section included in your Web Control Panel features a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you could possibly face, they are written by our support team of trained technicians.

  • Top quality support service

  • Video Tutorials

  • If you would like to watch how an action is done or how a problem is dealt with, rather than just reading about it, then examine our selection of how–to video tutorials. They cover lots of different topics and will help you quickly find your way around our Web Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 help desk service and a sixty–minute response time guarantee. Our expert customer service technicians will be at your disposal day and night to answer your inquiries and to resolve any problem that you might come across. Just submit a tech support request from the Help Center and we will reply back to you right away.